Expectations for online services and virtual meetings increased dramatically over the past year. Virtual meetings have become the norm rather than the exception and employees are experiencing fatigue.
Continuing Education Services News
Authority control – the process of ensuring that all access points in a library catalog are used consistently – can be a great help to patrons using the catalog.
A reference policy is the foundation upon which reference services are built. Learn how to create effective reference policies for in-person and online reference services.