Last chance to register! This course will introduce you the key concepts and tools necessary in reference and information services. You will study and discuss approaches to reference and information services; become knowledgeable about the application of core reference principles and information technologies as they relate to daily activities of library and information providers; and explore and analyze real-world reference issues as they pertain to resource selection, user privacy and confidentiality.
Continuing Education Services News
Expectations for online services and virtual meetings increased dramatically over the past year. Virtual meetings have become the norm rather than the exception and employees are experiencing fatigue.
Authority control – the process of ensuring that all access points in a library catalog are used consistently – can be a great help to patrons using the catalog.